SB
Shaun B
1 reviews | Active since Jun 2018
12 Jun 2018, 12:01
Incompetence
I have now not been able to watch my TV since last week Wednesday and am still waiting for this issue to be resolved. I on Saturday resorted to this platform in order for my Fibre to be repaired. They are one of the most *********** companies that I have ever dealt with. My recommendation is that you DO NOT SIGN UP WITH SADV!
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SADV's replyOfficial
12 Jun 2018, 12:18Hi Shaun,
As previously stated on Facebook, we completely understand your frustrations and have been working on this issue since yesterday morning. We had our subcontractor on site this morning to inspect the various devices and he found that one of the devices was broken by someone within the estate. We have put through a request for a new device, which will need to be ordered and installed. We will revert back with more feedback ASAP, once we have a time frame for this process.
Kind regards,
The SADV Team
Best regards,
SADV's reply12 Jun 2018, 12:18
Official
Hi Shaun,
As previously stated on Facebook, we completely understand your frustrations and have been working on this issue since yesterday morning. We had our subcontractor on site this morning to inspect the various devices and he found that one of the devices was broken by someone within the estate. We have put through a request for a new device, which will need to be ordered and installed. We will revert back with more feedback ASAP, once we have a time frame for this process.
Kind regards,
The SADV Team
Best regards,