AM
Armand M

1 reviews | Active since Feb 2019

27 Feb 2019, 08:51

If you want service dont go SADV

Can not discribe the poor service from SADV. If you want service please just if you can help it stay away. Phoned them everyday of the week and all they say is "they will talk to the technical coordinator "and phone you back. Please do not believe that pathetic line they dont call back. It is not in their customer care to do that.

My Wifi line got damaged when my unit was changed. Becuase of that the contracters and SADV must decide who is going to pay for damages. While that goes on Iam the one not getting any services. When I spoke to my contracters they said everything is in order SADV must phone me. That never happend and I phoned SADV so many times. They even said they waiting for the wifi contracter to install my network and was so kind to give me their number(they wont phone or help you, they have a self service plan). So I phoned the contracter and they said SADV still havent approved anything.

So if you want a service where you need to phone them constantly and get pathetic service and **** promises then SADV is for you.

Please try to find a network that has the customer service to help you and see that the problems get sorted.

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Replies (1)
SADV
SADV's reply28 Feb 2019, 11:25
Official
Hi Armand, we truly apologize for the run around you have been getting. Please email us your details, so we can escalate the issue for you - ***.