OM
Oratilwe M

1 reviews | Active since Aug 2016

30 Apr 2024, 15:42

I WANT A CANCELATION AND A REFUND!!!

If I could give a zero, I would. SADV has zero customer care - for people who love our money, you really hate us!! Firstly, I've never seen a business that doesn't have a telephone number that consumers can contact, and I think the reason for this is because they know that they're doing a nonsense job at providing a service. The only way to communicate with them is via social media and they take HOURS to respond, but that's also if you're lucky. It's been almost 5 days of no internet but the money has been taken from my account - mine and that of a million other people. I can't get ahold of them to get a refund because I've had no internet since the money's been taken from my account. I also can't get ahold of them to cancel and get refunded so that I can use a more efficient internet service provider. It all just feels like a ****. There's no one to assist with anything. Just a bunch of generic responses about a logged ticket with ZERO solutions! I'm so fedup of this nonsense! Just cancel this *** and give me my money back!! That's it! A lot of us are facing this issue! Some people have been waiting for weeeeeeeeeks with no assistance. Disgusting service!

0
Replies (0)