PM
Paris M

1 reviews | Active since Jan 2020

09 Mar 2020, 22:05

Great customer service, great energy with a drive. But on selected employees.

I would like to take a moment and thank an employee from Sadv by the name; Ignatia Kekana. She assisted me with the kind of information I was hoping for. I had called the company at least 7 times in period of 2 weeks and all the consultants did not seem to know what they are doing, they said that they would get back to me yet they did not, they seemed confused, not prepared, uninformed, helpless, impatient etc...

-10 stars to the lady who stayed at work late doing follow up work on her customers, making sure that she does what is expected of her and that is Ignatia Kekana. Keep it up

Quote: If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. Jeff Bezos

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Replies (1)
SADV
SADV's reply10 Mar 2020, 13:44
Official
Hi Paris, thank you so much for the wonderful review :) We will certainly pass this on to her manager!