From bad to no service and response. They truly are the worst.

My account has been deactivated numerous times, then after contacting the finance department they investigate and find it is a problem on their side, they then immediately activate it again.This has been happening for about 8 times now, same story. My accumulative hours I have spent on the phone is about 4 hours. Every time I ask for feedback on the problem an if it was resolved. No one has ever came back to me, after they promise the world to me... Yesterday I spent 25min on the phone going from one call agent to another, only to be disappointed yet again. Cancelling will be my next step and the estate will reconsider other options for the people.