AM
Ayanda M
1 reviews | Active since Aug 2018
17 Aug 2018, 18:44
Fiber line Offline for 2days
SADV has the worst customer service ever. The call center /support guys don't give a **** about customers.
SADV and Home-Connect don't communicate. They claim to be partners but when you call the customer support for help, the agents keep blaming the problem on the other company. SADV agents tell me to call home connect, and home connect agents tell me SADV is the problem. I've been wasting my airtime for 2 days while paying for a service I can't even use.
Who the **** do I need to contact regarding my fiber line????
Helpful (0)
Replies (1)0
Replies (1)
SADV's replyOfficial
08 Jan 2019, 09:08Hi Ayanda, we are terrible sorry to hear about this inconvenience. We hope this was rectified shortly after posting this and that the service there after form both companies was/is of a much higher standard to date.
SADV's reply08 Jan 2019, 09:08
Official
Hi Ayanda, we are terrible sorry to hear about this inconvenience. We hope this was rectified shortly after posting this and that the service there after form both companies was/is of a much higher standard to date.