TM
Taryn M
1 reviews | Active since Oct 2019
21 Oct 2019, 14:54
Failure to provide service!
An order was placed for re-connection of fiber via Vodacom on the 27th of September. I then received an email saying that my order has been received by SA Digital and I should be expecting a call from one of the SA Digital Villages Representatives to schedule an appointment. 4 weeks has gone by and I STILL HAVEN'T RECEIVED ANY COMMUNICATION FROM THEM! I then went on to call them regarding this issue and all they could say is I should JUST wait for the call!
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SADV's replyOfficial
30 Oct 2019, 17:13Hi Taryn, apologies for the delayed response. We escalated this review to the coordinator dealing with your order and he has since confirmed that your order is now activated. Please let us know if we can assist you further.
SADV's reply30 Oct 2019, 17:13
Official
Hi Taryn, apologies for the delayed response. We escalated this review to the coordinator dealing with your order and he has since confirmed that your order is now activated. Please let us know if we can assist you further.