DS
Dihan S
1 reviews | Active since Jan 2018
03 Jul 2019, 15:00
Failure to provide service
An order was placed for fibre installation via afrihost on the 29th of March. The technician made multiple appointments for installation without ever showing up. When they did eventually did show up they were unable to the installation. They insist via afrihost that the installation was done. More than 3 months later no fibre line was ever installed.
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SADV's replyOfficial
12 Aug 2019, 08:56Good day Dihan, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. We have checked our system and unfortunately, your address does not fall within our coverage area and that is why the installation could not be completed. We are truly sorry for the inconvenience.
SADV's reply12 Aug 2019, 08:56
Official
Good day Dihan, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. We have checked our system and unfortunately, your address does not fall within our coverage area and that is why the installation could not be completed. We are truly sorry for the inconvenience.