Extremely frustrated client

Customer service Level is atrocious. Send an email and Facebook message with no reply.

Not only is my fiber line constantly dropping connection. I have had no help from sales department regarding adding a Landline.

I am highly frustrated as I work from home and rely on a constant and stable Internet line. Even speaking to the call centre I have asked for them to investigate the issue only to tell me nothing is wrong.

Something is clearly wrong as I keep having the same issues.