****e Service!!!
Moved into our new home which is serviced by SADV. After a week of daily emails I still have no fibre connection!!! So no DSTV, no internet, no communications nothing and all I keep getting told is that it is escalated! I have paid for my services and this doesn't seem to matter to you. Are you going to refund me for the services I cannot enjoy????
Helpful (0)
Replies (1)0
Replies (1)
SADV's replyOfficial
05 Nov 2019, 17:19Hi Desre, we are sorry to hear that your services are not up and running. We will escalate this first thing in the morning and ensure this has is resolved ASAP. Please just also private reply to us with your details, as according to our system, we have not activated you and therefore, we have not billed your ISP yet.
Best regards,
SADV's reply05 Nov 2019, 17:19
Official
Hi Desre, we are sorry to hear that your services are not up and running. We will escalate this first thing in the morning and ensure this has is resolved ASAP. Please just also private reply to us with your details, as according to our system, we have not activated you and therefore, we have not billed your ISP yet.
Best regards,