JN
Jakson N
1 reviews | Active since Jul 2021
15 Sept 2021, 12:19
Don’t use SADV Digital village
Worse **** internet fibre lve ever seen to everyone please don’t use SADV don’t use SADV it’s a **** bad customer service their network is **** you can’t it only uses about 2m away from the router in the bedroom doesn’t connect and elsewhere
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Replies (1)
SADV's replyOfficial
15 Sept 2021, 15:54Good day Zwazin
Thank you for taking your time and write to us
Kindly accept our apology for the inconvenience this has caused.
Please note when SADV was still the Fibre Network Owner in your complex, you would use the black box as your router to connect to the internet
Vumatel has taken over the infrastructure and SADV is now operating as an Internet Service Provider, as your internet service provider we need to provide you with a router
I have requested our fulfilment team to send you a TP link router which you will receive latest on Friday, ***
Our courier will contact you before they deliver the router
Thank you
Thank you for taking your time and write to us
Kindly accept our apology for the inconvenience this has caused.
Please note when SADV was still the Fibre Network Owner in your complex, you would use the black box as your router to connect to the internet
Vumatel has taken over the infrastructure and SADV is now operating as an Internet Service Provider, as your internet service provider we need to provide you with a router
I have requested our fulfilment team to send you a TP link router which you will receive latest on Friday, ***
Our courier will contact you before they deliver the router
Thank you
SADV's reply15 Sept 2021, 15:54
Official
Good day Zwazin
Thank you for taking your time and write to us
Kindly accept our apology for the inconvenience this has caused.
Please note when SADV was still the Fibre Network Owner in your complex, you would use the black box as your router to connect to the internet
Vumatel has taken over the infrastructure and SADV is now operating as an Internet Service Provider, as your internet service provider we need to provide you with a router
I have requested our fulfilment team to send you a TP link router which you will receive latest on Friday, ***
Our courier will contact you before they deliver the router
Thank you
Thank you for taking your time and write to us
Kindly accept our apology for the inconvenience this has caused.
Please note when SADV was still the Fibre Network Owner in your complex, you would use the black box as your router to connect to the internet
Vumatel has taken over the infrastructure and SADV is now operating as an Internet Service Provider, as your internet service provider we need to provide you with a router
I have requested our fulfilment team to send you a TP link router which you will receive latest on Friday, ***
Our courier will contact you before they deliver the router
Thank you