DO NOT USE SADV!!!

I was called to do the install of the line on the 9th of April at 14:00. At 15:00, when no one arrived I called them and was told that "the technician never pitched for work". If they knew this in the morning then why would they not call everyone to let them know?

Their contractor Nano Fibre eventually come on the 10th and said something about coming back to do something but never said what or when. I discovered the next day that they had pulled the existing Telkom line from the wall and simply left it loose lying on the floor.

I posted a photo of the loose cable and the issue of no service on Twitter but to date, SADV have not responded.

I eventually called SADV only to get through to Precious who gave me nothing but attitude and even mumbled "oh my god" under her breath. She said they'd call me the next day.

She didn't called but Nano Fibre did and promised that they'd send the technicians back on the 18th of April at 14:00. When they didn't show I called Nano Fibre who couldn't say where they were. At 15:00 they called and said they were on the way.

I have no faith in SADV if they can't even get a basic install right. How can they possibly provide a reasonable service if it ever gets connected?