KW
Kyle W
1 reviews | Active since Dec 2013
07 Jun 2019, 00:17
Dishonest bunch
Never timeous to attend to service calls.
Never honest with how long fibre service will take to come back on.
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SADV's replyOfficial
24 Jun 2019, 09:18Hi Kyle, we cannot apologize enough for the disappointment we have caused. Please send us your ticket numbers as we unfortunately, can only locate a ticket from early May on our system which was resolved. If you are still having issues, we would like to get them resolved as soon as possible and ensure that our service levels from here on, only improve.
Best regards,
SADV's reply24 Jun 2019, 09:18
Official
Hi Kyle, we cannot apologize enough for the disappointment we have caused. Please send us your ticket numbers as we unfortunately, can only locate a ticket from early May on our system which was resolved. If you are still having issues, we would like to get them resolved as soon as possible and ensure that our service levels from here on, only improve.
Best regards,