Disgusting Service Vuma-Sadv

The most disgusting service ever provided. We made payment on the 28th of May our account is still suspended till date. Did the escalations on the WhatsApp platform the agents just advise me to wait for turn around which is max to 48 hours, I've been told my account is with the accounts department and I should wait until they release the funds in order for my account to be active again.. My thing is I paid the account for absolute zero service and instead of the team advising me what really seem to be the issuu they are experiencing on there side I just need to go by what the agents tell me.. No progression or resolution was found to fix our problem... I provided them with the proof of payment slip but still it's like all I've been told I need to wait... I didn't find any hassles when I made a cash payment only for me to get this in return.. I advise the agents seeing that the account is still suspended I hope they do compensate us for the days we loss or else they need to return the funds and I would rather cancel the entire supscription... I WORK from home do you know how much this inconvenience me having to pay extra just to keep my data up... Im at loss for words how I have been struggling with the sadv team especially how poor the communication platform is.. If you ask me for a rating they are not deserving of a rating.. - 0