SD
Sydney D
1 reviews | Active since Jan 2020
04 Feb 2020, 17:31
Disgusting service
Absolutely disgusting service!!! This company deserves to lose all customers making them money!! We have been sitting waiting for a technician to come round and sort out our internet when a booking was made. No one got in touch with us and no one pitched! We spent the whole day phoning the customer service and spoke to around 5 people of which all of the were useless!! Do yourself a favour and do not support these a*sholes!
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Replies (3)0
Replies (3)
SADV's replyOfficial
05 Feb 2020, 09:00Good day Sydney, apologies for not getting your connection sorted. Please can you provide us with the order details (name and address - you can private message us the details), as we would like to investigate this and escalate this to the relevant manager, but cannot find anything under your name.
SADV's reply05 Feb 2020, 09:00
Official
Good day Sydney, apologies for not getting your connection sorted. Please can you provide us with the order details (name and address - you can private message us the details), as we would like to investigate this and escalate this to the relevant manager, but cannot find anything under your name.
SADV's replyOfficial
05 Feb 2020, 11:16Hi Sydney, we have escalated this to our Operations Manager for Gauteng for urgent attention this week.
SADV's reply05 Feb 2020, 11:16
Official
Hi Sydney, we have escalated this to our Operations Manager for Gauteng for urgent attention this week.
SADV's replyOfficial
05 Feb 2020, 12:57Pleasure :)
SADV's reply05 Feb 2020, 12:57
Official
Pleasure :)