1 reviews | Active since Apr 2012
Disgusting Customer Service SADV and Vumatel
I wish to highlight my sheer frustration and disgust at the poor service received from SADV. When we signed up more than a year ago we received such outstanding service from Obert which I personally commended him here on this platform form. I guess that's what they do for all new subscriptions. Since then we have just had issue after issue, they made us believe the acquisition by Vumatel was to make the infrastructure better which is ******* and untrue. Over and above that they increased our premiums under the same guise. What charlatans. I should have heeded the warning from a consultant who once told me that SADV no longer considers Hellopeter as relevant. Shame on them. Hellopeter is not a platform for venting out but also how companies should improve their service offering. One looks at organisation's like Multichoice and the importance they place on customer service and then you get exposed to these insincere companies like SADV and Vumatel. What a let down. Perhaps Openserve will serve our households and referrals better.
Hope this mail finds you well.
Please accept our sincere apologies for the inconvenience you may have experienced, your service is up and running.
Regards
SADV Team
Hope this mail finds you well.
Please accept our sincere apologies for the inconvenience you may have experienced, your service is up and running.
Regards
SADV Team
