WD
William D
1 reviews | Active since Mar 2021
17 Mar 2021, 07:53
Delivery non existence
I have signed up for Internet Fibre with SADV the installation was done on time.I was then told to contact SADV to get a Router, I was told it takes 70 hours to deliver.We have now waited a full week and still no router.It is virtually impossible to get through to them ,.Can anyone advise the way forward. William Davidson ***
Helpful (0)
Replies (1)0
Replies (1)
SADV's replyOfficial
17 Mar 2021, 10:58Good day William
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, your router will be delivered in the course of this week by the courier company as confirmed via email as requested.
We extend our unconditional apology for the delay and inconvenience this has caused you, please reach out to us at *** if you may require any further assistance.
Kind Regards
The SADV Team
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, your router will be delivered in the course of this week by the courier company as confirmed via email as requested.
We extend our unconditional apology for the delay and inconvenience this has caused you, please reach out to us at *** if you may require any further assistance.
Kind Regards
The SADV Team
Best regards,
SADV's reply17 Mar 2021, 10:58
Official
Good day William
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, your router will be delivered in the course of this week by the courier company as confirmed via email as requested.
We extend our unconditional apology for the delay and inconvenience this has caused you, please reach out to us at *** if you may require any further assistance.
Kind Regards
The SADV Team
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, your router will be delivered in the course of this week by the courier company as confirmed via email as requested.
We extend our unconditional apology for the delay and inconvenience this has caused you, please reach out to us at *** if you may require any further assistance.
Kind Regards
The SADV Team
Best regards,