******** and Useless

This service provider does not know where the term "service" comes into place. I've been offline since the 21st of January, not only are they absolutely useless at escalating the matter to resolve the issue, they simply just have no ability to communicate or respond to emails. Spending hours at a time to get to what appears to be a call centre with 1 person in. They dont refund the subs paid or even respond to how do they even propose reimbursing this inconvenience.......oh no, they simply just debit my account for this month and not only the value relative to 1 month, but double. Useless, ******** and Pathetic. There isnt a single person in this business worthy of being praised for going out of their way. This extends even further to the useless lot at Vumatel...... its a blame game between the two and none fix the problem!