RA
Razia A
1 reviews | Active since Apr 2014
25 Feb 2019, 17:54
****py Service
Really ****py service from SADV. Over a week ago i laid a complaint with home connect because my internet has been extremely slow. They did some investigating and said that the problem was with SADV . They then logged a call with SADV and got no response. I then decided to call SADV myself a week after nothing was done. They said they would assist and send someone to come and see what was happening on the 25th Feb 2019. I made arrangements to get someone at home. They never pitched, never apologized and i had to ask home connect to get into contact with them. I still dont have internet over a week later.
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Replies (3)0
Replies (3)
SADV's replyOfficial
27 Feb 2019, 08:24Hi Razia, we apologize for the inconvenience. We did escalate to our team. They confirmed yesterday that everything was sorted out yesterday afternoon (26/05). Please let us know if there is anything else we can assist with - ***.
SADV's reply27 Feb 2019, 08:24
Official
Hi Razia, we apologize for the inconvenience. We did escalate to our team. They confirmed yesterday that everything was sorted out yesterday afternoon (26/05). Please let us know if there is anything else we can assist with - ***.
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Razia A's updateReviewer Update
28 Feb 2019, 08:44Hi, after seeing my post on Hello Peter, the contacted me and then made arrangements and everything was sorted. Thanks so much the speedy response.
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Razia A's update28 Feb 2019, 08:44
Reviewer Update
Hi, after seeing my post on Hello Peter, the contacted me and then made arrangements and everything was sorted. Thanks so much the speedy response.
SADV's replyOfficial
28 Feb 2019, 11:21Hi Razia, we are very glad that everything is sorted. If there is anything else we can assist with, please let us know - ***.
SADV's reply28 Feb 2019, 11:21
Official
Hi Razia, we are very glad that everything is sorted. If there is anything else we can assist with, please let us know - ***.