TS
Tiaan S
1 reviews | Active since Jun 2020
06 Jun 2020, 16:14
Cool ideas/ SADV line fualt and not getting any feedback
Fibre connection has been off for over a week, fualt reported to my ISP. Which they noted the fualt was reported to Sadv and this company would be in contact. No feedback has been given till date and only feedback from my ISP is the fualt is with SADV. its really frustrating not getting any feedback/ update and the non connectivity has impacted my work activity as I can work from during the lockdown.
and they still expect me to pay a full month's installment even though I'm getting this terrible service.!
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SADV's replyOfficial
22 Jul 2020, 01:34Hi, Tiaan
My sincerest apologies for the inconvenience caused. With the transfer of our fibre infrastructure over to Vuma, I'd advise giving them a call should you experience any issues with your fibre line in the future. Once again, my sincerest apologies for the inconvenience caused.
My sincerest apologies for the inconvenience caused. With the transfer of our fibre infrastructure over to Vuma, I'd advise giving them a call should you experience any issues with your fibre line in the future. Once again, my sincerest apologies for the inconvenience caused.
SADV's reply22 Jul 2020, 01:34
Official
Hi, Tiaan
My sincerest apologies for the inconvenience caused. With the transfer of our fibre infrastructure over to Vuma, I'd advise giving them a call should you experience any issues with your fibre line in the future. Once again, my sincerest apologies for the inconvenience caused.
My sincerest apologies for the inconvenience caused. With the transfer of our fibre infrastructure over to Vuma, I'd advise giving them a call should you experience any issues with your fibre line in the future. Once again, my sincerest apologies for the inconvenience caused.