Connection issues

Hi

I'm having a problem with SADV connection, every morning there's no connection, it only starts working fine around 11am, I've been sending messages via whatsapp, nobody has attended me, I only receive this message from them "[06/29, 05:47] Vuma: Dear valued customer. Vumatel has informed us of a network outage affecting your area. Affected clients will experience limited to no connectivity. Vumatel technicians are working on resolving this issue currently. We sincerely apologize for any inconvenience caused. Thank you for being our loyal customer. Remember, you can WhatsApp us anytime when you need our assistance. Your SADV team." ,their email is not working anymore. My contact is ***