HS
Hennie S

1 reviews | Active since Dec 2019

18 Dec 2019, 23:08

CellC Fibre and SADV Worst sevice provider and ISP

Cell C is my ISP for fibre on SADV network in silverfields - krugersdorp. Service went off last week saturday. Now almost off for five days. No feedback. Cell C keep saying they do not have a turn around time and no credit will be given. SADV keep saying people is on site and it will be fixed by the evening. Lies to the customer and no feedback. Always have to call for feedback.

0
Replies (3)
HS
Hennie S's update27 Dec 2019, 15:49
Reviewer Update
Worst ever. Fault was resolved befor the 25th and i had to do an individual fault. The tech left on the 27th the area indicating the service is restored. Still down. Tomorrow will be 14days without service. The license should be revoked.
HS
Hennie S's update30 Dec 2019, 07:16
Reviewer Update
Day 16 without service and no feedback or promise from SADV or CellC to when this is goiing to be resolves.
SADV
SADV's reply08 Jan 2020, 12:12
Official
Good day Hennie, apologies for the delayed response. Please let us know if this has since been resolved?