Bad treatment and poor customer service

I app**** for vuma fiber I paid on the 1of march till today no installation has been done when I watsapp them to ask why they keep on sending me from pillar to post keep on saying they will solve my problem but nothing has been done till now paid for service that I didn't get unhappy customer they are ***********, irresponsible and don't just don't care about their customers thanks Vuyiswa