Bad Service

I Thabo Maphalala from Ormonde Xavier Reef spoke to SADV to sort out my Fibre activation issue, i was informed that my account was not setup and needed to be setup as a new account cause the previous company i was getting my services from was no longer operational which was Mconnekt, i agreed and said fine i can do that i setup a new account and i sent my document's to be verified and i took a new account with SADV for a Vumatel subscription of R785 i was happy that my services will be back on. Now all i'm getting is stories everyday that everything is done all they need to set up is the PPPOE which needs to be done by their Logistics team which was escalated a week ago 24 June 2021 and today is 30 June 2021 my service is still not working as i said it's a matter of emergency cause we working from home, now cause of their lack of workmanship we have to suffer and spend more money buying data so we can work. I'm being told different stories every day and have been patient with them but honestly now i'm not happy these guy's are making me a fool i'm spending airtime day in day out trying to sort the matter with them.