LS
Lenushca S
1 reviews | Active since Dec 2021
02 Dec 2021, 05:02
Bad service
Im so dissapointrd in the service received for you guys. My wifi was installed on Tuesday alrdy today is Thursday nd I never received my password nd username to use my wifi.. I'm very ****ed at hw u guys is keep me waiting Can someone please contact me regarding this the numbers on the internet does not exist I dnt know wat company don't have a contact number..
This is really bad service I'm receiving And not impress at all hw do u have wifi in ur house bt u can't use it dnt mke sense at all.
So please contact me as soon as possible before I take this matter further
Helpful (0)
Replies (3)0
Replies (3)
SADV's replyOfficial
02 Dec 2021, 08:21Good Morning Lenushca
Kindly accept our apologies for the inconvenience this has caused, We have noticed that your services are not yet activated on the Vumatel side
I have logged a ticket for you with ref ISP-610900 requesting they activate your services, I will be following up on the ticket and advise
Thank you
Kindly accept our apologies for the inconvenience this has caused, We have noticed that your services are not yet activated on the Vumatel side
I have logged a ticket for you with ref ISP-610900 requesting they activate your services, I will be following up on the ticket and advise
Thank you
SADV's reply02 Dec 2021, 08:21
Official
Good Morning Lenushca
Kindly accept our apologies for the inconvenience this has caused, We have noticed that your services are not yet activated on the Vumatel side
I have logged a ticket for you with ref ISP-610900 requesting they activate your services, I will be following up on the ticket and advise
Thank you
Kindly accept our apologies for the inconvenience this has caused, We have noticed that your services are not yet activated on the Vumatel side
I have logged a ticket for you with ref ISP-610900 requesting they activate your services, I will be following up on the ticket and advise
Thank you
LS
Lenushca S's updateReviewer Update
02 Dec 2021, 09:18Thank you for ur responce
So by when will I know that they activated my service.
Is there a contact number please.
So by when will I know that they activated my service.
Is there a contact number please.
LS
Lenushca S's update02 Dec 2021, 09:18
Reviewer Update
Thank you for ur responce
So by when will I know that they activated my service.
Is there a contact number please.
So by when will I know that they activated my service.
Is there a contact number please.
SADV's replyOfficial
05 Dec 2021, 16:00Hi LeNushca
Unfortunately Vumatel doesn't have a contact center, they use a portal to communicate with ISP
I have escalated the matter requesting urgent feedback, i will follow up again tomorrow
Thank you
Unfortunately Vumatel doesn't have a contact center, they use a portal to communicate with ISP
I have escalated the matter requesting urgent feedback, i will follow up again tomorrow
Thank you
SADV's reply05 Dec 2021, 16:00
Official
Hi LeNushca
Unfortunately Vumatel doesn't have a contact center, they use a portal to communicate with ISP
I have escalated the matter requesting urgent feedback, i will follow up again tomorrow
Thank you
Unfortunately Vumatel doesn't have a contact center, they use a portal to communicate with ISP
I have escalated the matter requesting urgent feedback, i will follow up again tomorrow
Thank you