IH
Ian H
1 reviews | Active since Jun 2012
12 Dec 2018, 09:23
Bad Service
Promises of repairs and maintenance date keeps changing. I now have had nearly two weeks of no fibre! Date aren't kept. They keep on sending emails which I can't read due to the system being down. Phone calls and emails don't help
Helpful (0)
Replies (1)0
Replies (1)
SADV's replyOfficial
08 Jan 2019, 09:23 Hi Ian, we are terrible sorry to hear of the poor service that you received from our company. We do apologize for the downtime that you received during our maintenance and repairs. All areas are back up and running. Please let us know if you are still experiencing down time, so we can escalate the issue. You can email your details (including physical address) and we will get back to you - ***.
SADV's reply08 Jan 2019, 09:23
Official
Hi Ian, we are terrible sorry to hear of the poor service that you received from our company. We do apologize for the downtime that you received during our maintenance and repairs. All areas are back up and running. Please let us know if you are still experiencing down time, so we can escalate the issue. You can email your details (including physical address) and we will get back to you - ***.