VB
Virgil B

1 reviews | Active since Jan 2018

10 Dec 2024, 14:17

Avoid SADV: The Worst Fibre Service Experience!

SADV's service is beyond unacceptable. They disconnected my fibre connection because they failed to deduct my monthly payment. After I paid through their link, my connection still wasn’t restored. Repeated WhatsApp complaints were met with hours-long delays and empty promises. To add insult to injury, there’s no higher authority like WASPA to escalate my complaint since SADV isn’t a member. Save yourself the frustration—never use SADV for fibre services. Their customer service is non-existent, and their incompetence is astonishing.

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VB
Virgil B's update10 Dec 2024, 15:12
Reviewer Update
SADV is a ****a shop. SADV must really be shut down. To make matters worse, SADV is not a member of WASPA, the Wireless Application Service Providers' Association of South Africa, which means there is no higher authority to escalate our complaints to. Stay away from SADV!