Avoid SA Digital Villages, their Service is appalling!

My Internet Connection has been down since Friday. I called the company on Saturday, and they promised to resolve the issue between 12-48 hours. It's now Wednesday and not even one technician has called and/or come through to check my connection. This is after several calls and emails asking (at some stage begging) for assistance. Meanwhile, I can't work, and am losing revenue! My son can't submit his school assignments. Were it not for the shutdown, I would immediately cancel my contract with this company. THEY ARE USELESS!!! Avoid them if you can.