AP
Amor P

1 reviews | Active since Dec 2013

23 Jun 2020, 21:50

Atrocious service received.

I have been disgusted by the service received from SADV. I am trying to get Fibre installed in my new home. When I phoned the SADV sales rep, she said they could pick up the address. I should contact Vox to arrange installation. 3 weeks later... Guess what? They can't find my address and now for the past 3 weeks, Vox has been waiting for a reply from SADV, which they never get BTW.... Atrocious bad service. And I nees to earn a living. Sickening. Never ever use SADV / Vox Combination for internet installations.

0
Replies (1)
SADV
SADV's reply22 Jul 2020, 01:47
Official
Hi, Amor
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.