RM
Refilwe M
1 reviews | Active since Jan 2021
14 Jan 2021, 18:32
Appalling Service
They don't even deserve the one star.
I have moved units and all I needed was for the WIFI to be reconnected in the unit. The unit is in the same complex so you would think it be an easy exercise. But nooooo
Two weeks of constant follow up I still have no internet . Appaling service don't sign up with them. You will waste resources trying to get them to set you up so you can again pay them.
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Replies (1)
SADV's replyOfficial
15 Jan 2021, 08:25Good day Refilwe
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
As per our conversation, we are processing your cancellation. We will be in contact with you to advise further on the cancellation request.
Kind Regards
SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
As per our conversation, we are processing your cancellation. We will be in contact with you to advise further on the cancellation request.
Kind Regards
SADV Team
SADV's reply15 Jan 2021, 08:25
Official
Good day Refilwe
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
As per our conversation, we are processing your cancellation. We will be in contact with you to advise further on the cancellation request.
Kind Regards
SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
As per our conversation, we are processing your cancellation. We will be in contact with you to advise further on the cancellation request.
Kind Regards
SADV Team