EV
Ed V
1 reviews | Active since Jul 2020
07 Apr 2021, 08:28
Appalled by SADV
I'm totally appalled by the service. Service is down in Fourways Cedar West. I'm holding for 15 minutes with call centre sounds saying I am next in line until my airtime gets finished. I'm getting fed up with SADV. It's seriously annoying to have these down times when I'm working from home.
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Replies (1)
SADV's replyOfficial
07 Apr 2021, 10:52 Good day Ed Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding
As per our conversation, you managed to get through to one of our support agents and has assisted you with getting your connection up and running.
Please reach out to us at *** , should you require any further assistance we will be happy to address any of your queries.
Kind Regards
The SADV Team
Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding
As per our conversation, you managed to get through to one of our support agents and has assisted you with getting your connection up and running.
Please reach out to us at *** , should you require any further assistance we will be happy to address any of your queries.
Kind Regards
The SADV Team
Best regards,
SADV's reply07 Apr 2021, 10:52
Official
Good day Ed Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding
As per our conversation, you managed to get through to one of our support agents and has assisted you with getting your connection up and running.
Please reach out to us at *** , should you require any further assistance we will be happy to address any of your queries.
Kind Regards
The SADV Team
Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding
As per our conversation, you managed to get through to one of our support agents and has assisted you with getting your connection up and running.
Please reach out to us at *** , should you require any further assistance we will be happy to address any of your queries.
Kind Regards
The SADV Team
Best regards,