AB
Anneline B
1 reviews | Active since Jun 2016
07 Jan 2021, 18:12
Account paid not receiving a notice of termination
I sent SADV proof of payment on the 4th of January and a received a reference number ***) and resent the invoice again on the 5th because I received no confirmation on receipt. Today I received an email that I have not paid my account and sent the proof of payment again. Can someone please assist?
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SADV's replyOfficial
07 Jan 2021, 18:47Good day Anneline,
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. Unfortunately, we did not meet our expectations in this instance.
As discussed, kindly note that your payment has been allocated.
As discussed, kindly note that your payment has been allocated.
Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Kind Regards
SADV Team
SADV Team
SADV's reply07 Jan 2021, 18:47
Official
Good day Anneline,
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. Unfortunately, we did not meet our expectations in this instance.
As discussed, kindly note that your payment has been allocated.
As discussed, kindly note that your payment has been allocated.
Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Kind Regards
SADV Team
SADV Team