DH
Daniel H
1 reviews | Active since Jun 2019
18 Dec 2020, 11:26
ABSOLUTELY NO SERVICE!
I've been waiting 4 months for the activation of my fibre account. Sent multiple mails and was charged even though I did not receive any service. Not even a router. This is some of the worst service I've ever received. I recommend everyone to seek other fibre services as SADV is unreliable!
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Replies (1)SADV's replyOfficial
19 Dec 2020, 08:27Good day,
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
I am very committed to fixing this for you and have escalated your query to our accounts team for further assistance.
Sincerely,
The SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
I am very committed to fixing this for you and have escalated your query to our accounts team for further assistance.
Sincerely,
The SADV Team
SADV's reply19 Dec 2020, 08:27
Official
Good day,
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
I am very committed to fixing this for you and have escalated your query to our accounts team for further assistance.
Sincerely,
The SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
I am very committed to fixing this for you and have escalated your query to our accounts team for further assistance.
Sincerely,
The SADV Team
