1 reviews | Active since Dec 2016

01 Dec 2016, 11:08

A company that really doesn't want customers

<p>Its been close to 3 weeks since i app**** for services from them and still nothing. Was shocked that they actually invoiced me before they have even done the installation. I have been trying to call them to just get a status on whether they can provide me their service and had to go through an endless cycle of please hold for someone else. I have never before had so much trouble trying to apply for service before. If there was a rating lower than one star this company definately deserves it. Don't even bother signing up with this company unless if you enjoy being tortured.</p>

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Replies (2)
SADV
SADV's reply01 Dec 2016, 11:58
Official

Dear Michael,

Following our telephonic conversation I was made aware that you were emailed by the site co-ordinator PRIOR to your review above. As she explained in her email, she is awaiting feedback from a second party regarding an alternative route to your unit as the agreed route was not available.

Unfortunately you did not see the email in time so, as discussed, I will follow up from all parties and give you feedback before close of business today.

Regards,

Chantelle

SADV
SADV's reply01 Dec 2016, 11:58
Official

Dear Michael,

Following our telephonic conversation I was made aware that you were emailed by the site co-ordinator PRIOR to your review above. As she explained in her email, she is awaiting feedback from a second party regarding an alternative route to your unit as the agreed route was not available.

Unfortunately you did not see the email in time so, as discussed, I will follow up from all parties and give you feedback before close of business today.

Regards,

Chantelle