A BUNCH OF RUDE *******!

I joined SADV at the end of November 2020, I upon joining they explained to me that the contract would be month to month and there are no installation fees. I then received a contract to submit my details and debit order details.

There was a portion for contract duration and I indicated 3 months then signed. 8 months later after constant issues with their fiber line, I decided to terminate the contract. I waited 10 days before I got a response on my request to cancel. Then I finally received a response telling me that I owe them R1845 which is not explained.

I decided to call them and they said I have a 24month contract with them, I then showed them my copy of what I signed for, which is 3months. They still insist that its part of their T&C's to be held to 24months. We living in a pandemic, who could possibly sign a 24month fibre contract? SADV is a bunch of ******* and dishonest people who do not disclose correct information to their customers. Furthermore I still don't know what the R1845 is for and how did they come to that amount. Very rude sales people. I want my money!