A bunch of ****mers 😡🤬

I have 2 accounts with SADV for vumatel of which one is for my grandmother's house and the other is for where I stay, I use easypay for where I stay and had set a debit order for my home's account.On the 3rd of October I asked to change my payment method from debit order to easypay and I was quickly assisted by an agent by the name of Nqobile, she responded and said all done and I received an sms with an easypay number. I went to make payment for both accounts at pick n pay and they activated the services where I stay and did not activate at my grandmother's house. I have been texting them everyday since the 3rd of October and all of the agents pretend to be assisting me, they say they have escalated the issue and will get back to me, even today nothing has been done. They said apparently a new purchase order was created by Nqobile, when I ask them to install a new router and take the old one, I was told the new router belongs to a different address in my area. They ****med me R399, they are not willing to refund it or assist me. My family cannot watch tv, I can't go home because I need wifi to work as I work from home. They are a bunch of ****mers and I wouldn't recommend them to anyone. This was the last time I use SADV and Vumatel 😡🤬😡🤬😡