1 reviews | Active since Jan 2019
7 weeks later / Pathetic service
I have made an application for your services over 6 weeks ago and I have not received any communication from CellC or your team.
I have made numerous attempts to contact your support team and with no success whatsoever and have not been assisted in anyway possible. This is by far the worst service delivery from CellC and SADV team to say the least.
I have at least 2 existing contracts with CellC and I am very disappointed and frustrated in this regard. This is one of the major reasons why big corporations such as CellC lose thousands of rands from a customer's lifetime.
Today i called again and i was told the SADV is no longer in use and migrated to VUMTEL and no one seems to be pointing me to the correct place. i have 2 other contacts with Cell C and main reason I wanted fibre to the home was for work purpose and my Cell C sim does not have coverage here. Maybe its time i move on. SADV ***
I'm sorry to hear about your experience. As our teams advised, we transferred our infrastructure over to Vuma so they would be the best people to chat to with regards to your installation.
I have passed on your details to their teams and asked that they call you in the morning.
I'm sorry to hear about your experience. As our teams advised, we transferred our infrastructure over to Vuma so they would be the best people to chat to with regards to your installation.
I have passed on your details to their teams and asked that they call you in the morning.
I've just been informed by the Vuma teams that they were unable to reach you to schedule your installation. Should you still be interested in signing up for a fibre service, could you kindly send me alternative contact details and I'll share it with the relevant teams to arrange for installation?
I've just been informed by the Vuma teams that they were unable to reach you to schedule your installation. Should you still be interested in signing up for a fibre service, could you kindly send me alternative contact details and I'll share it with the relevant teams to arrange for installation?