WS
Willem S
1 reviews | Active since Mar 2021
03 Mar 2021, 10:04
5 months and still no refund. USELESS!
I've been trying to get a refund after they decided to deduct money from my account after I was no longer a client of SADV. Have sent a-LOT of emails. I have even gotten a few promises that the money will be returned within 7 days. BUT NOTHING! Take a look at their Facebook page......you will struggle to find something positive from clients on there. Pathetic
Helpful (0)
Replies (1)0
Replies (1)
SADV's replyOfficial
04 Mar 2021, 09:49Good day Willem Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding As per our conversation, the credit notes have been completed for the account, and the refund has been processed and will reflect in your account by the coming week. Please feel free to contact us at *** if you may require any further assistance, we will be happy to assist you with any of your queries.
Kind RegardsThe SADV Team
SADV's reply04 Mar 2021, 09:49
Official
Good day Willem Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding As per our conversation, the credit notes have been completed for the account, and the refund has been processed and will reflect in your account by the coming week. Please feel free to contact us at *** if you may require any further assistance, we will be happy to assist you with any of your queries.
Kind RegardsThe SADV Team