34 Crested Barbet urgent

Worst service, ever I logged a call on the 24th of June 2025 for a Wi-Fi to be re-installed with ref ISP ***3 and still not up, now the Wi-Fi is down in our area and flashing red. This is totally unacceptable the service is pathic service and totally unacceptable what kind of a service provider is this. The service is from hell. escalating this please i need urgent assistance to this resolved today.