RPR SA
Unclaimed Business
|1.8|4 Reviews (last 12 months)|This business does not respond to reviews
RPR SA
Unclaimed Business
|1.8
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.8|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Arnold
1 reviews | Active since Jul 2026
6 Jul 2026, 13:03
My experience is they are dishonest and ***********
My experience is they are dishonest and ***********. They never fixed my leaking roof and we experienced more damage as a result of leaking roof. Don’t trust them.
Helpful (0)
|Replies (0)SB
Steyn B
1 reviews | Active since Jan 2026
27 Jan 2026, 18:10
Refund acknowledged but not paid after cancellation
I engaged RPR Waterproofing in November 2025 for roof waterproofing services. A deposit of R20,650 was paid on 12 November 2025, and receipt was acknowledged in writing. A project start date of 27 November 2025 was confirmed. The project start date was subsequently postponed multiple times, and despite follow-ups, no firm revised start date for early 2026 was confirmed. During this period, an offer was received on the property, with the buyers accepting the house as is, including the leaking roof. Given the continued uncer*****y around a new start date, we contacted RPR Waterproofing, advised them of the offer, and requested cancellation of the project and a refund of the deposit. On 23 January 2026, RPR Waterproofing acknowledged in writing that a full refund of R20,650 was due and undertook to make a payment of R10,000 on that day, with the balance to follow. To date, no payment has been received and no proof of payment has been provided, despite follow-ups and a final formal demand. I am simply seeking payment of the refund already acknowledged as due and hope this matter can still be resolved promptly and professionally.
Helpful (0)
|Replies (1)SB
Steyn B
1 reviews | Active since Jan 2026
27 Jan 2026, 18:10
Refund acknowledged but not paid after cancellation
I engaged RPR Waterproofing in November 2025 for roof waterproofing services. A deposit of R20,650 was paid on 12 November 2025, and receipt was acknowledged in writing. A project start date of 27 November 2025 was confirmed. The project start date was subsequently postponed multiple times, and despite follow-ups, no firm revised start date for early 2026 was confirmed. During this period, an offer was received on the property, with the buyers accepting the house as is, including the leaking roof. Given the continued uncer*****y around a new start date, we contacted RPR Waterproofing, advised them of the offer, and requested cancellation of the project and a refund of the deposit. On 23 January 2026, RPR Waterproofing acknowledged in writing that a full refund of R20,650 was due and undertook to make a payment of R10,000 on that day, with the balance to follow. To date, no payment has been received and no proof of payment has been provided, despite follow-ups and a final formal demand. I am simply seeking payment of the refund already acknowledged as due and hope this matter can still be resolved promptly and professionally.
0
Replies (1)MP
Michelle P
1 reviews | Active since Oct 2025
14 Oct 2025, 11:31
RPR SA Waterproofing and Roof repairs - Very disappointing Workmanship and Service
Job was meant to take 2 weeks, but after 2 months and having paid 85% of the fees already, we still have a leaking roof with damage to our ceilings after the first rains. The roof hasn't yet been properly sealed and still needs to be painted and the new gutters haven't yet been installed. Supervision is limited, different teams work on site every day/week and when they run into an issue, they don't know how to solve it. The teams arrive late every day and some days don't arrive at all - and some days don't even bother to inform us. Initially the complaints were addressed with promises, but now the owners and management is just ignoring our calls. This has been a very disappointing, inconvenient and costly experience, with no good results so far.
Helpful (0)
|Replies (0)MP
Michelle P
1 reviews | Active since Oct 2025
14 Oct 2025, 11:31
RPR SA Waterproofing and Roof repairs - Very disappointing Workmanship and Service
Job was meant to take 2 weeks, but after 2 months and having paid 85% of the fees already, we still have a leaking roof with damage to our ceilings after the first rains. The roof hasn't yet been properly sealed and still needs to be painted and the new gutters haven't yet been installed. Supervision is limited, different teams work on site every day/week and when they run into an issue, they don't know how to solve it. The teams arrive late every day and some days don't arrive at all - and some days don't even bother to inform us. Initially the complaints were addressed with promises, but now the owners and management is just ignoring our calls. This has been a very disappointing, inconvenient and costly experience, with no good results so far.
0
Replies (0)BC
BENJAMIN C
1 reviews | Active since Feb 2015
29 Sept 2025, 09:42
Good Service
Nobuhle Sithole kept us in the loop and was super efficient with getting the quote and work done. She is outstanding!
Helpful (0)
|Replies (0)BC
BENJAMIN C
1 reviews | Active since Feb 2015
29 Sept 2025, 09:42
Good Service
Nobuhle Sithole kept us in the loop and was super efficient with getting the quote and work done. She is outstanding!
0
Replies (0)