Very Poor Service – No Support or Communication

I am extremely disappointed with Rise Telecoms. My fibre connection is not working, and despite multiple attempts to get assistance, no one from the company has helped resolve the issue.

I have contacted Rise Telecoms several times and provided numerous proofs showing the error messages on the fibre service. Despite this, I have received no response to my emails and no updates whatsoever. I have repeatedly requested feedback or a resolution, but the company has completely ignored me.

As a result, I am now out of pocket, without a working fibre connection, and with no support from the provider. It is clear that Rise Telecoms does not care about customer service once payment has been made.

I would not recommend this company to anyone looking for reliable fibre or responsive support.