Nonsensical signal. No support stuff. *********** technicians.

Our WiFi has been down for a week. Rise telecoms have not been answering phones nor have they been responding to messages and emails, for a week. Technicians came on a Friday during working hours and I told them that nobody communicated with me, that they will be sending technicians and unfortunately I am at work, they promised to come back on Monday. I moved things around, and waited the whole day, they were a no show. It is Wednesday today, still no WiFi network, no technician and none of their support lines are working. I am frustrated because I am paying for a service I am not receiving. I paid for this WiFi and yet I had to buy extra data to allow me to work from home, which is totally unacceptable. I do not recommend. Wholeheartedly. Also the speed of the WiFi is super slow that some of the apps don't work, they require actual data connection. Crazyyyy business. Terrible WiFi company. I really, truly do not recommend shame!