NOMCEBO NGEMA pathetic behavior

would like to lodge a formal complaint regarding the poor service I received from a representative named NOMCEBO NGEMA, who I engaged with during my recent attempt to cancel my Wi-Fi service.

From the onset, the service was completely unacceptable. I reached out for assistance, NOMCEBO NGEMA was unhelpful, unprofessional, and demonstrated a clear lack of regard for customer care.

Her email responses were dismissive and lacked the professionalism one would expect from a service provider. Instead of assisting me with the cancellation process or addressing my concerns adequately, she closed my support ticket prematurely without resolving the issue.

This kind of conduct is unacceptable, especially in an industry where communication and support are critical. I feel disrespected as a paying customer and extremely disappointed by the way this matter was handled.

I expect this complaint to be taken seriously and appropriate action taken to ensure no other customer is treated this way in the future. I am happy to provide screenshots or further details if needed.