BAD CUSTOMER SERVICE AND NO CONNECTION!!!

IM PAYING FOR THREE DEVICES ON YOUR RISE SUBSCRIPTION BUT ONLY ONE DEVICE CONNECTS. YOUR AGENT JOSIE IS NIT HELPING, HE'S EVEN LYING ABOUT TRYING TO CALL ME WHEN MY PHONE IS FULLY CHARGED WITHOUT ANY MISSED CALLS!!! HE IS MAKING HOLD ON WHATSAPP WITHOUT IFORMING ME, LET ALONE GIVE A REASON SINCE 18:23 PM ITS NOW 19:07 PM HE NO LONGER RESPONDING TO MY MESSAGES. RISE TELECOMS IS THIS HOW YOU TRAIN YOUR AGENTS TO TREAT YOUR PAYING CUSTOMERS?? IF YOU CAN'T FIX MY CONNECTION ISSUES THEN I WANT MY FILL REFUND!!!