Ricus DSTV Installations
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Ricus DSTV Installations
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '26 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEL
LW
Lune W
1 reviews | Active since Apr 2019
22 May 2026, 10:39
RICUS GROUP DSTV INSTALLATIONS *** *****
I am extremely dissatisfied with the service received from Ricus Group DSTV & CCTV Installation. A technician was sent out after I contacted the number ***. We were invoiced R1 250 for an item that was allegedly replaced during the visit. However, independent verification later showed that the item was not replaced as billed. When I followed up, I was told that the technician who attended the call-out had been “fired” and that the company is no longer responsible for his actions. This response is concerning, especially as the booking and allocation of the technician was done directly through their office. I am very concerned about the accuracy of the invoicing and the service delivered. The matter has not been properly resolved and I am still awaiting a refund or satisfactory explanation. Based on this experience, I cannot recommend their services. I would give them minus zero stars.
Helpful (0)
|Replies (0)LW
Lune W
1 reviews | Active since Apr 2019
22 May 2026, 10:39
RICUS GROUP DSTV INSTALLATIONS *** *****
I am extremely dissatisfied with the service received from Ricus Group DSTV & CCTV Installation. A technician was sent out after I contacted the number ***. We were invoiced R1 250 for an item that was allegedly replaced during the visit. However, independent verification later showed that the item was not replaced as billed. When I followed up, I was told that the technician who attended the call-out had been “fired” and that the company is no longer responsible for his actions. This response is concerning, especially as the booking and allocation of the technician was done directly through their office. I am very concerned about the accuracy of the invoicing and the service delivered. The matter has not been properly resolved and I am still awaiting a refund or satisfactory explanation. Based on this experience, I cannot recommend their services. I would give them minus zero stars.
0
Replies (0)pJ
pieter J
1 reviews | Active since Sept 2013
19 May 2026, 15:10
Overpriced DSTV Installation
I was very disappointed with this installer’s service. The installation was done without properly discussing or agreeing on the cost with me beforehand. After the work was completed, I was charged an excessive amount for materials and labour. To make matters worse, materials were used that were not actually required for the setup, which unnecessarily increased the final cost. A professional installer should explain the work, discuss pricing clearly, and get approval before adding extra materials or charges. Unfortunately, that was not my experience. I would advise others to confirm all costs and required materials in writing before proceeding with any installation work.
Helpful (0)
|Replies (0)pJ
pieter J
1 reviews | Active since Sept 2013
19 May 2026, 15:10
Overpriced DSTV Installation
I was very disappointed with this installer’s service. The installation was done without properly discussing or agreeing on the cost with me beforehand. After the work was completed, I was charged an excessive amount for materials and labour. To make matters worse, materials were used that were not actually required for the setup, which unnecessarily increased the final cost. A professional installer should explain the work, discuss pricing clearly, and get approval before adding extra materials or charges. Unfortunately, that was not my experience. I would advise others to confirm all costs and required materials in writing before proceeding with any installation work.
0
Replies (0)