NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About REEDS Bellville
How is REEDS Bellville rated on Hellopeter?
Hellopeter has tracked REEDS Bellville across 8 reviews. REEDS Bellville hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used REEDS Bellville? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2017
NIGHTMARE SERVICE FROM REEDS BELLVILLE MEMBER OF CFAO GROUP
Frustrating, poor service very unprofessional as member of CFAO mobility group. Purchased vehicle not ready on agreed date.Refuse to refund "on the road fees" after submitting all receipts.Stay away from this business.
1 reviews | Active since Feb 2017
NIGHTMARE SERVICE FROM REEDS BELLVILLE MEMBER OF CFAO GROUP
Frustrating, poor service very unprofessional as member of CFAO mobility group. Purchased vehicle not ready on agreed date.Refuse to refund "on the road fees" after submitting all receipts.Stay away from this business.
1 reviews | Active since May 2014
Run as fast as you can and don’t look back!
Run as fast as you can and don’t look back! Customer service is absolutely appalling. They seem more than happy to make the sale and take your money, but the moment something goes wrong with your vehicle, getting proper assistance, accountability, or even a meaningful response becomes an absolute battle. In my experience, you can expect endless back-and-forth, complaints that go nowhere, promises with little follow-through, and an exhausting amount of frustration with no real resolution. Instead of taking ownership of the problem and actually resolving it, the process seems to drag on until you’re so frustrated that you eventually give up. If you value your time, patience, and peace of mind, I would strongly suggest taking your business elsewhere.
1 reviews | Active since May 2014
Run as fast as you can and don’t look back!
Run as fast as you can and don’t look back! Customer service is absolutely appalling. They seem more than happy to make the sale and take your money, but the moment something goes wrong with your vehicle, getting proper assistance, accountability, or even a meaningful response becomes an absolute battle. In my experience, you can expect endless back-and-forth, complaints that go nowhere, promises with little follow-through, and an exhausting amount of frustration with no real resolution. Instead of taking ownership of the problem and actually resolving it, the process seems to drag on until you’re so frustrated that you eventually give up. If you value your time, patience, and peace of mind, I would strongly suggest taking your business elsewhere.
1 reviews | Active since Jul 2012
Warning: Avoid Stellantis & CFAO Mobility Bellville – Defective Vehicle & Abysmal Service
Title: Avoid Stellantis / CFAO Mobility Cape Town – Shocking Quality and Pathetic Service. I am writing this review to strongly warn potential buyers against purchasing the manual 4x4 Peugeot Landtrek, and to expose the abysmal customer service at CFAO Mobility, The Reeds Bellville in Cape Town. This brand is purely focused on chasing sales, with zero regard for product quality or customer retention. I purchased a brand-new 2026 Peugeot Landtrek from this dealership, and it has been an absolute nightmare. Within just two months of ownership, I was forced to trade the vehicle in for a different brand. The build quality of this vehicle is shockingly poor. Premature Rusting & Dishonesty: Just a few weeks after purchase, the steel wheels and towbar components were already rusting —even though I had never used the towbar. When I complained, the sales manager claimed he had the wheel rust "polished out". This was completely untrue; every single time the vehicle was returned to me, the rust was still fully present on more than one wheel. Mechanical & Interior Defects: The manual gear change feels outdated and clunky, reminiscent of an old-model bakkie rather than a modern vehicle. Shockingly, the rearview mirror completely fell off while I was driving on the freeway. Luckily this distraction didn't cause me to go off the road. It was quite embarrassing the vehicle was falling apart. False Advertising: The fuel consumption was exceptionally high, completely contradicting the figures promised to me by the sales manager. Cosmetic Damages: The vehicle was delivered brand new with existing scratches. This Dealership did a poor job fixing my new car and used a cheap pencil trick for the paint. I sent it back to be fixed, but they returned it with more scratches, new dents, and worse amateur repairs. Substandard Workmanship: The dealership outsourced a smash-and-grab tint replacement to amateurs. Not only did they ruin the tint, but they also severely damaged the interior door cards. Zero Accountability: Management flatly refused to take responsibility for the damage caused under their care. Financial Exploitation: Despite knowing I was deeply unhappy with a defective delivery, they refused to offer a fair trade-in value on a vehicle that had under 300 km on the clock. Ultimately, I had to sell the vehicle at a loss because I refused to deal with such a horrible brand. If you want a vehicle full of issues and a dealership that abandons you the moment the contract is signed, buy from the Stellantis group. Do not expect a response from the person who sold you your vehicle; avoidance or shame is simply their way of doing business. I do not like posting comments like this but they have continued to ignore me and not resolve the issues raised. Save your money and your sanity—stick to reputable brands that have stood the test of time.
1 reviews | Active since Jul 2012
Warning: Avoid Stellantis & CFAO Mobility Bellville – Defective Vehicle & Abysmal Service
Title: Avoid Stellantis / CFAO Mobility Cape Town – Shocking Quality and Pathetic Service. I am writing this review to strongly warn potential buyers against purchasing the manual 4x4 Peugeot Landtrek, and to expose the abysmal customer service at CFAO Mobility, The Reeds Bellville in Cape Town. This brand is purely focused on chasing sales, with zero regard for product quality or customer retention. I purchased a brand-new 2026 Peugeot Landtrek from this dealership, and it has been an absolute nightmare. Within just two months of ownership, I was forced to trade the vehicle in for a different brand. The build quality of this vehicle is shockingly poor. Premature Rusting & Dishonesty: Just a few weeks after purchase, the steel wheels and towbar components were already rusting —even though I had never used the towbar. When I complained, the sales manager claimed he had the wheel rust "polished out". This was completely untrue; every single time the vehicle was returned to me, the rust was still fully present on more than one wheel. Mechanical & Interior Defects: The manual gear change feels outdated and clunky, reminiscent of an old-model bakkie rather than a modern vehicle. Shockingly, the rearview mirror completely fell off while I was driving on the freeway. Luckily this distraction didn't cause me to go off the road. It was quite embarrassing the vehicle was falling apart. False Advertising: The fuel consumption was exceptionally high, completely contradicting the figures promised to me by the sales manager. Cosmetic Damages: The vehicle was delivered brand new with existing scratches. This Dealership did a poor job fixing my new car and used a cheap pencil trick for the paint. I sent it back to be fixed, but they returned it with more scratches, new dents, and worse amateur repairs. Substandard Workmanship: The dealership outsourced a smash-and-grab tint replacement to amateurs. Not only did they ruin the tint, but they also severely damaged the interior door cards. Zero Accountability: Management flatly refused to take responsibility for the damage caused under their care. Financial Exploitation: Despite knowing I was deeply unhappy with a defective delivery, they refused to offer a fair trade-in value on a vehicle that had under 300 km on the clock. Ultimately, I had to sell the vehicle at a loss because I refused to deal with such a horrible brand. If you want a vehicle full of issues and a dealership that abandons you the moment the contract is signed, buy from the Stellantis group. Do not expect a response from the person who sold you your vehicle; avoidance or shame is simply their way of doing business. I do not like posting comments like this but they have continued to ignore me and not resolve the issues raised. Save your money and your sanity—stick to reputable brands that have stood the test of time.
1 reviews | Active since May 2026
Poor service and arrogance
Their customers service us the worst and the arrogance is out of this world. Today I went there to ask for help for my car Opel Grandland,I wanted them to check my wipers,sensor parking and the spanner,I didn't have a problem on booking for a diagnostics of the above,then j was told they can drop me at work,but I will have to come back to pick up the car,I then told them I will wait for the car because by the time I come back they will be closed because of the traffic,it was back and forth with me and Duran telling me and asking me what if the car need to be there for overnight? I then said I will take an Uber ,j then ask for a document that shows my car is booked and then I was told will get an sms.first of all the receptionist infact all of them are very arrogant you can wait for more than 10 minutes waiting for an assistance its like they doing you a favor but you are bringing in the business,they don't care,its not what you say its how you say it,you dont feel welcomed at all,j hate going to that place and I wouldn't recommend to anyone,I wish I can take my car somewhere else.
1 reviews | Active since May 2026
Poor service and arrogance
Their customers service us the worst and the arrogance is out of this world. Today I went there to ask for help for my car Opel Grandland,I wanted them to check my wipers,sensor parking and the spanner,I didn't have a problem on booking for a diagnostics of the above,then j was told they can drop me at work,but I will have to come back to pick up the car,I then told them I will wait for the car because by the time I come back they will be closed because of the traffic,it was back and forth with me and Duran telling me and asking me what if the car need to be there for overnight? I then said I will take an Uber ,j then ask for a document that shows my car is booked and then I was told will get an sms.first of all the receptionist infact all of them are very arrogant you can wait for more than 10 minutes waiting for an assistance its like they doing you a favor but you are bringing in the business,they don't care,its not what you say its how you say it,you dont feel welcomed at all,j hate going to that place and I wouldn't recommend to anyone,I wish I can take my car somewhere else.
1 reviews | Active since May 2021
Hellopeter I need yo...
Hellopeter I need your help on 2025 11 11 my car went for service at Reedsmotors Belleville Chev Captiva 2'4 2011 modell when it came back from the service I noticed that the engine has noise when idling and the engine fan or Aircon fan has also got noise I took it back to reedsmotors Belleville on 19 November 2025 they didn't find the cause of noise and they said I must book from the car again I need your quickest intervention in this matter from Nelson Mvundlela ***
1 reviews | Active since May 2021
Hellopeter I need yo...
Hellopeter I need your help on 2025 11 11 my car went for service at Reedsmotors Belleville Chev Captiva 2'4 2011 modell when it came back from the service I noticed that the engine has noise when idling and the engine fan or Aircon fan has also got noise I took it back to reedsmotors Belleville on 19 November 2025 they didn't find the cause of noise and they said I must book from the car again I need your quickest intervention in this matter from Nelson Mvundlela ***