1 reviews | Active since Nov 2010
Worst ISP ever for Broadband RAPIDNET.CO.ZA
Im constantly on the phone with support line regarding my speed being slow and connection being unstable. There are times that i call the support to find out that im first in line but to find out i have to wait for over 20mins or more to get an answer and the answer being we checking on it and working on it.
I have not been able to work for over a week now and everyday im calling support to find out what is happening and till now still nothing is happening. My phone bill has gone up already due to the fact im wasting my money calling the support line all the time. Then i find myself paying for data so that i can do my work because their internet speeds are BS!!!!
When the speeds are running normal, i keep on losing packets everytime i try to do something on the internet that require more traffic and i get a connection unstable message.
Very Bad service from them and to my experience seems they dont have a very large support center cause if i can be first in line for them to answer my calls and having to wait for minutes and minutes for a response and sometimes being put back to the answering machine that is just very unprofessional. I will be taking my business else where and i don't think i feel the need i should carry on paying them for their service.
