KM
Kabelo M
1 reviews | Active since Dec 2024
08 Sept 2026, 19:45
Unstable
Day number three complaining with unstable connection, I have requested management to contact me till to-date no one has bothered to call me. All am getting it's useless whatsapp message stating that their provider it's still investigating the issue. AND only technicians will be available this coming Friday. What kind of business is that?Dealing with clients but not having stand-by technicians to resolve our problems. This service provider it's nonsense and I'm going to make it my business to expose them EVERYDAY up until my issue is resolved. Rapidnet it's not a business I don't know what to call them.
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Replies (2)KM
Kabelo M's updateReviewer Update
09 Sept 2026, 20:41Day number four 😡 with unstable connection. I have requested management to contact me till to-date Jeremy had not yet contacted me. I need to be compensated for four days without connection this is RIDICULOUS AND NONSENSE SERVICE PROVIDER
KM
Kabelo M's update09 Sept 2026, 20:41
Reviewer Update
Day number four 😡 with unstable connection. I have requested management to contact me till to-date Jeremy had not yet contacted me. I need to be compensated for four days without connection this is RIDICULOUS AND NONSENSE SERVICE PROVIDER
KM
Kabelo M's updateReviewer Update
11 Sept 2026, 13:03I'm writing to express my frustration regarding my unstable internet connection, which remains unresolved despite numerous follow ups.
Rapidnet promised that a technician would visit this morning to investigate and resolve the issue, however I'm still waiting and no one has arrived. What is particularly disappointing is that I spoke to Mr. MAHARAJ 30minutes ago to check on the status of the technician.
He assured me that he would respond on whatsapps, but I have not received any response. Shortly thereafter my connection went down again. Sms followed stating that all clients in my area were experiencing the same issues and that there is currently no estimated time to resolution.
This explanation is difficult to accept as a friend of mine who uses the same service provider in the same area is not experiencing any connectivity issues.
I have been struggling with this problem since 5 SEPTEMBER and despite repeated follow-ups no effective solution has been provided. My patience has been exhausted and I expect immediate action and clear communication regarding the resolution of this matter.
Rapidnet promised that a technician would visit this morning to investigate and resolve the issue, however I'm still waiting and no one has arrived. What is particularly disappointing is that I spoke to Mr. MAHARAJ 30minutes ago to check on the status of the technician.
He assured me that he would respond on whatsapps, but I have not received any response. Shortly thereafter my connection went down again. Sms followed stating that all clients in my area were experiencing the same issues and that there is currently no estimated time to resolution.
This explanation is difficult to accept as a friend of mine who uses the same service provider in the same area is not experiencing any connectivity issues.
I have been struggling with this problem since 5 SEPTEMBER and despite repeated follow-ups no effective solution has been provided. My patience has been exhausted and I expect immediate action and clear communication regarding the resolution of this matter.
KM
Kabelo M's update11 Sept 2026, 13:03
Reviewer Update
I'm writing to express my frustration regarding my unstable internet connection, which remains unresolved despite numerous follow ups.
Rapidnet promised that a technician would visit this morning to investigate and resolve the issue, however I'm still waiting and no one has arrived. What is particularly disappointing is that I spoke to Mr. MAHARAJ 30minutes ago to check on the status of the technician.
He assured me that he would respond on whatsapps, but I have not received any response. Shortly thereafter my connection went down again. Sms followed stating that all clients in my area were experiencing the same issues and that there is currently no estimated time to resolution.
This explanation is difficult to accept as a friend of mine who uses the same service provider in the same area is not experiencing any connectivity issues.
I have been struggling with this problem since 5 SEPTEMBER and despite repeated follow-ups no effective solution has been provided. My patience has been exhausted and I expect immediate action and clear communication regarding the resolution of this matter.
Rapidnet promised that a technician would visit this morning to investigate and resolve the issue, however I'm still waiting and no one has arrived. What is particularly disappointing is that I spoke to Mr. MAHARAJ 30minutes ago to check on the status of the technician.
He assured me that he would respond on whatsapps, but I have not received any response. Shortly thereafter my connection went down again. Sms followed stating that all clients in my area were experiencing the same issues and that there is currently no estimated time to resolution.
This explanation is difficult to accept as a friend of mine who uses the same service provider in the same area is not experiencing any connectivity issues.
I have been struggling with this problem since 5 SEPTEMBER and despite repeated follow-ups no effective solution has been provided. My patience has been exhausted and I expect immediate action and clear communication regarding the resolution of this matter.