Unsatisfied Customer

Please help me I have been complaining Rapidnet about their poor service and that I'm working from home. I was book an appointment with a technician on the 16th March 2022 @ 4:07 PM I sent another email stating that the technician have not come through Jesse Govender advised me that he will get back to me and that did not happen. I'm really frustrated as this has stopped me from being productive for two days now, Rapidnet has no proper support or customer service because my complaint is purely overlooked. I'm not impressed at their service. Joanne Viranna