*****ING MY MONEY

We have been with rapidnet for almost a year

We recently relocated when rapidnet informed me that they will not be able to connect us and therefor the account must be cancelled

NOW they want me to pay R1000 cancelation fee-I don't understand why I must pay for something that is not my decision nor in my control this is Rapidnets fault-not fair that they want money from me

PLUS I already paid R500 1st Jan for a service I don't even have

I expect a refund aswell

This is pathetic!